Vacancy | Concessions Supervisor
Vacancy: Concessions Supervisor
Location: Home Park Stadium
Reports to: Concessions Manager
Job Summary
We are seeking an enthusiastic and experienced Concessions Supervisor to oversee the operation of all food and beverage outlets within our vibrant Biffa Fan Zone. You will lead a team to deliver outstanding service, maintain high standards of quality and hygiene, and help create a memorable experience for every fan on match days and event days.
Key Responsibilities
• Supervise and coordinate the day-to-day running of concessions within the Fan Zone, ensuring efficient operations before, during, and after events.
• Manage, train, and motivate concessions staff to provide excellent customer service and uphold company standards.
• Oversee payment handling procedures, including opening and closing tills, reconciling takings, and completing required paperwork.
• Monitor inventory levels, assist with ordering, and manage stock rotation and waste reduction.
• Ensure all concessions operate in compliance with health, safety, and food hygiene regulations.
• Address and resolve customer issues promptly and professionally.
• Maintain cleanliness and presentation standards across all concession units.
• Assist with scheduling to ensure adequate staffing levels during busy periods.
Skills & Experience
• Previous experience supervising in a hospitality, concessions, or event environment (ideally within stadiums or large venues).
• Strong leadership skills with the ability to train, motivate, and manage a diverse team.
• Excellent communication and customer service skills.
• Confident in payment handling, basic reporting, and following operational procedures.
• Knowledge of food safety and health & safety standards.
• Flexible approach with availability to work evenings, weekends, and holidays in line with the event schedule.
Typical shift patterns
Whilst this is a casual role, you will typically be offered shifts for the 23 home match days per season, with shifts of approximately 10 hours each, covering pre-match preparation through to post-match close down. Additional event days will also be available.
Hourly rate: £13.15
Desirable Qualifications
• Food Safety / Food Hygiene certificate (Level 2 or above).
• First Aid or Health & Safety training.
To Apply
Email your CV to recruitment@pafc.co.uk
